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Tuesday, February 22, 2011

Windows 7 Phone software update

How do I update my phone software?

We periodically release Windows Phone software updates to add new features you've asked for and to maximize your phone's performance. When a software update is available for you to download, we'll notify you on your phone.

Before you start

  • 1
    Install the Zune software on your PC or Windows Phone 7 Connector on your Mac. You'll need these programs to download the update to your phone.
  • 2
    Make sure your phone's battery is fully charged. You can speed up recharging by plugging your phone into the wall charger that came with the phone.

Update your phone

  • 1
    Connect your phone to your primary computer—the first one you connected your phone to—using the USB cable that came with your phone. Make sure you keep your phone connected throughout the update process. (If you're using a different computer than you normally use, please see some important information in the Notes below.)
  • 2
    If the Zune software or Windows Phone 7 Connector for Mac (the sync software) doesn't start automatically when you connect your phone, start it manually.
  • 3
    We might ask you to update the Zune software or Windows Phone 7 Connector for Mac. If we do, just follow the on-screen instructions. Then restart the sync software.
  • 4
    Now you're ready to update your phone. In the Zune software, click Update Now. In the Windows Phone 7 Connector for Mac, click Install Updates.


  • If you missed our first notification, we'll remind you again in a few days. If you want to check to see if a phone update is available, do this: on Start, flick left to the App list, tap SettingsSettings icon, and then tap Phone update.
  • Your primary computer (the first one you connected your phone to) remembers your phone's settings and history, making it the best computer to use for all your phone updates. If you need to use a different computer, see Syncing your Zune player or phone to another computer.
  • The Zune software will show an estimate of the time it will take to update your phone. How long it will take depends on what's on your phone. If you have lots of apps or a large music collection, the update might take longer.
  • You'll see the update's progress in the sync software. You can safely cancel the update until the end of the backup process. Once the backup process finishes and the update actually begins on your phone, it can't be interrupted. If you accidentally cancel it at this point, see The Zune software stops responding when attempting to back up Windows Phone 7.
  • By default, your phone uses your cellular data connection to check for updates and notifies you when an update is found. To change the type of connection for future updates, do this: on Start, flick left to the App list, tap Settings Settings icon, and then tap Phone update.
If you need additional help, see the Windows Phone Support site.

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